Frequently Asked Questions
Everything you need to know about shopping at Pet centar
What are your shipping rates and delivery times?
We offer standard shipping for a flat fee of $5.99, or free shipping on orders over $50. Most orders are processed within 24 hours and delivered within 3-5 business days.
Can I return an item if it doesn't fit my pet?
Yes, we offer a 30-day return policy for all unworn and unwashed pet apparel. Please ensure the original tags are attached and the item is free of pet hair.
How do I determine the correct size for my pet?
Each product page includes a detailed size chart. We recommend measuring your pet's neck, chest, and back length to ensure the perfect fit before purchasing.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your pet clothes machine washable?
Most of our fashion items are machine washable on a gentle cycle. However, we recommend checking the specific care label on each garment for best results.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our delivery zones to more countries in the near future.